JOB TITLE: Radio Station Receptionist/Administrative
REPORTS TO: Station Manager
FLSA STATUS: Part-time, Non-Exempt
The Receptionist/Administrative Assistant is an essential part
of the success of The North, 103.3 FM. This position is primarily responsible
for greeting and directing all station visitors, volunteers, and guests,
answering multi‐line telephone with voice mail, routing and screening calls and
answering member and listener questions. This position also provides administrative
assistance to the Station Manager and Radio Programming staff. Our ideal Receptionist/Administrative
Assistant needs to be welcoming, friendly, organized, and professional presence
in the office. This position will work 5 days a week from 8:00 am to 1:00 pm, with
flexibility for special projects and unexpected needs.
ESSENTIAL DUTIES – RADIO RECEPTIONIST/ADMINISTRATIVE
- Professionally administer
all incoming phone calls, ensuring delivery of messages through the
- Greet and direct visitors
to the station.
- Provide administrative assistance
to the Station Manager.
- Serve as the coordinator
of the radio station’s Community Advisory Board.
- Assist the Station Manager
in filing Quarterly Issues Reports to the FCC and updating the radio station’s
Public File as needed.
- Serve as administrator of
accrued hours of public service, ACH Legacy Fund reporting, and provide timely
summaries each month to the organization’s Business Manager.
- Receive, sort, and
distribute incoming mail, faxes, and UPS and FedEx deliveries; prepare outgoing
mail for the postal service and other mail carriers; assist staff with the
proper use of the postage machine and maintain the inventory of postal
- Keep office areas clean
- Receive, stock, and
distribute office supplies.
- Assist other departments
with special projects, mailings, etc as needed.
- Participates in fundraising
activities as needed.
- Other duties as assigned.
REQUIRED SKILLS & KNOWLEDGE – RADIO RECEPTIONIST/ADMINISTRATIVE
- Excellent verbal and
written communication skills.
- Exceptional interpersonal
- Superior phone etiquette
with the ability to handle various caller needs.
- A welcoming disposition.
- Strong organizational
- A self-starter, able to
work with minimum supervision.
- Able to work collectively
in a mission-driven environment.
- Excellent working
knowledge of MS Office (Word, Excel, Outlook, PowerPoint) and the Internet.
- Ability to multi‐task with
proficient time management skills.
- Ability to work
independently on assigned tasks as well as to accept direction on given
- An understanding of The
North’s target audience and membership demographic.
- Possess a strong desire to
support diverse artists and the communities we serve.
MINIMUM QUALIFICATIONS – RADIO RECEPTIONIST/ADMINISTRATIVE
- High school diploma or
- 2 years of relevant experience
and/or training, or an equivalent combination of education and experience.
- Demonstrable track record
of maintaining the confidentiality of customer, donor, corporate and organizational
- Reliable transportation
with a valid MN Driver’s License.
- Ability to arrive to work
on time and work a consistent work week.
- A professional appearance
and demeanor with the ability to deal courteously and diplomatically with
the public both internal and external, on the phone and in person.
- Ability to work in a fast-paced,
high-performing environment and appropriately interface with similar
executives at other non‐profits and corporations as well as music and
entertainment industry professionals.
- Dependable, trustworthy,
and responsible team player, well organized, detailed, and shows initiative,
ability to multi‐task with flexibility and openness to various duties.
- Ability to demonstrate patience,
compassion, and understanding toward our members, listeners, and
- Serve enthusiastically as
one of the primary ambassadors of our organization in this public-facing
PHYSICAL REQUIREMENTS - RADIO RECEPTIONIST/ADMINISTRATIVE
- Must be able to lift at
least 30 lbs. without assistance and work consistently for hours while
WDSE-FM IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY
We believe that our staff should reflect the diversity of
the communities in which we live in order to achieve a future that is socially
just, culturally rich, and ecologically restorative. We are committed to hiring
and advancing staff that represents voices from traditionally underrepresented
- Commensurate on experience. This is a part-time position, ideal for the
person seeking supplemental income in a fun and inviting workplace.
submit a resume and cover letter to: firstname.lastname@example.org
WDSE-FM is an equal-opportunity employer. WDSE-FM does
not discriminate against employees or applicants
on the basis of race, color, religion, gender, age, national origin,
citizenship status, disability, medical condition, genetic predisposition or
carrier status, military or veteran status, sexual orientation, gender identity
or expression, marital status, or any other characteristic protected by
applicable local, state or federal law.