Boncom Social Media Account Assistant

Social Media Account Assistant.

Boncom is an advertising and communications agency. We develop innovative and strategic campaigns both traditionally and in the digital realm. We are fortunate to work with great organizations that are cause-oriented and who strive to do good in the world. Our staff is comprised of exceptionally talented team members who bring these clients' meaningful messages to life.

We are currently looking for a Social Media Project Coordinator to join our team. The Social Media Project Coordinator role consists of three key areas:

Project Coordination The Social Media Project Coordinator controls large portions of the daily activities of all assigned client work for the social media team, ensuring schedules are maintained and deadlines are met. This position is responsible for the status of assigned jobs at all times and ensures all work has been appropriately reviewed before client delivery through creative, editing, and discipline leads. The Social Media Project Coordinator is fundamentally responsible for execution and implementation of the agency account management process through internal resources.

Social Media Publishing The Social Media Project Coordinator executes client-approved deliverables through additional publishing approvals workflows between multiple external departments. This position is responsible for ensuring that posts go out as planned on designated platforms with utmost accuracy, which includes occasional weekend and evening work.

Community Management The Social Media Project Coordinator engages with the client's social media community by responding as the brand to comments, questions, replies, DMs, tags, and more across all posts and platforms. Under the guidance of Boncom social media experts, this person employs excellent grammar skills and authentic brand voice to participate in social media conversations. The Social Media Project Coordinator is also responsible for hiding and deleting comments. These responsibilities include occasional weekend and evening work.

This is a paid internship with up to 40 hours per week, which can begin early January and would extend through April 16, 2021.

IMPORTANT FUNCTIONS:

• Proactively ask Social Media and Influencer Marketing team members for meaningful ways to add value and provide support.
• Supports the daily activity of all assigned jobs/projects by monitoring and communicating project status and ensuring the team (including all agency services) has all the necessary information and assets.
• Collaborating with various departments to ensure work is delivered on time and on budget.
• Keeps up to date schedules, action items, deliverable timelines, approval checkpoints, content calendars, status sync meetings, etc.
• Works with teams to confirm specs for final deliverables per the requirements of the social media posts.
• Fosters collaboration among team members.
• Ensures all team members are included and appropriately engaged.
• Effectively communicates project requirements to the appropriate teammates.
• Ensures all work has been appropriately reviewed internally before presentation to client.
• Documents meetings and takes notes to share with the larger team.
• Checks all materials for accuracy and completeness.
• Performs community management as the brand and engages on social media responsibly, consistently, proactively, and with good judgement.
• Employs excellent grammar, spelling, and writing skills with utmost accuracy.
• Be willing to gain a deep understanding of social media and asset management.

OTHER RESPONSIBILITIES:

• Anticipate and/or find ways to assist with on-going projects.
• Support the Social Media and Influencer Marketing Team as requested.
• Controls scheduling for internal cross department meetings for client work.
• Partner with all departments to ensure all work is done on time, on strategy, and on budget.

EXPECTATIONS:

• Takes personal pride in work done with excellence, accuracy, and effectiveness.
• Exceptionally organized, detail oriented, and thorough.
• Displays calm under pressure; helps the team stay grounded and focused during periods of intense pressure or uncertainty.
• Understands how to be encouraging in communications while keeping all parties accountable.
• Be a champion and student of client's business and goals and of the social media and influencer marketing specialties.
• Has a thorough understanding of the client deliverables, as well as the agency's account goals, for all assigned clients.
• Maintains accurate daily timesheets.
• Should feel at home in a fast-paced environment.

MINIMUM QUALIFICATIONS:

• A strong sense of urgency, initiative, and drive to get things done correctly, with an emphasis on working collaboratively with people in the process. 
• Understanding people well and using that understanding effectively in motivating and persuading others to act will be an important aspect of this job.
• Excellent written and verbal communication.
• Basic understand of Spanish preferred.
• Bachelor's degree in Marketing, Public Relations, or similar field in progress (please note the full-time hours of this position) or recent graduate. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Minority/female/disability PWDNET/veteran are encouraged to apply.

 this is position is currently remote and will be for the period it is necessary to maintain the Department of Health's guidelines for the personal health and safety of our employees due to the current pandemic conditions.